Cash and carry items: 2-3 working days via our third party logistics. Bulky items: 2-5 working days (Our team will contact you within 1 working day to arrange) Pre-Order items: Typically takes more than 14 days. Delayed delivery options: Please chat with us. Kindly expect some delays in deliveries due to peak season. We do not provide any return or refund or exchange after you have made your purchase. Should there be any issue with your unit within the first 7 days, please contact our customer care team immediately to rectify. We will assist case to case basis.